Watch the Brain Engine turn raw evidence into an intervention decision.
See how OrthancIQ's Brain Engine turns product context, user behavior, and commercial history into a Daily Risk Inbox. Each stage reduces uncertainty: what value means, who is drifting, why it matters, and whether action can still change the outcome.
Choose how customer evidence enters the Brain Engine.
OrthancIQ does not pretend a request form is enough. The first product moment is defining the evidence boundary, choosing a data path, and turning approved sources into a risk-ready model.
Upload the first evidence set with a guided mapping call.
Use CSV or JSON exports, product documentation, billing snapshots, CRM notes, and support history. OrthancIQ maps the fields with you before the Brain Engine creates the first dossiers.
Install a read-only data agent that structures evidence before it leaves your system.
The agent can sit beside approved systems, normalize events into OrthancIQ's contract, and send only the fields your team has approved for retention modeling.
Stream product events and business context into a living user-health model.
Once the evidence contract is stable, API events and webhooks keep the Brain Engine current: usage, activation milestones, billing movement, support heat, and ownership changes.
Follow one user through the Brain Engine.
The walkthrough below shows the internal path from messy customer evidence to a ranked founder action. Click any stage, or let the sequence run.
Change the user and watch the reasoning change.
A dashboard shows the same chart to everyone. The Brain Engine changes the diagnosis, evidence, action, and commercial priority depending on the user state.
Maya Chen
Workflow owner · 14 seats · export workflow adopted
The vertical gap is the signal: how far this user's risk has moved beyond normal behavior for the same product stage.
- Workflow runs down 61% over 3 weeks.
- Maya was last seen 19 days ago.
- Support sentiment is neutral, not hostile.
- Export milestone was previously completed.
Book a workflow-recovery call and re-onboard Maya around the export workflow she originally adopted.
Connect your data before the Brain Engine runs.
A Risk Audit only becomes useful after OrthancIQ receives product events, account context, billing, CRM, support, and product documentation.